If a certain page on a website does not load for some reason or if a link is not functioning, the site visitor shall see an error page with some generic message. The page shall have nothing in common with the rest of the site, which may make the visitor leave the website. A possible solution in this case is a function offered by some hosting companies - the option to set up your own custom-made error pages which shall have the same layout as your website and which can contain any text or images which you want depending on the particular error. There are four standard errors which could occur and they involve the following so-called HTTP status codes - 400, when your web browser sends a bad request to the hosting server and it cannot be processed; 401, if you're supposed to log in to see a webpage, but you haven't done so yet; 403, if you do not have a permission to see a particular page; and 404, when a link that you have clicked leads to a file that doesn't exist. In each of these cases, website visitors will be able to see your personalized content rather than a generic error page.

Custom Error Pages in Shared Hosting

You shall be able to set up custom error pages for each of your domains or subdomains. The feature is supported by all shared hosting package that we provide, so as soon as you log in to the Hepsia CP and check out the Hosted Domains section, you can easily click on the Edit button for a domain/subdomain and in the pop-up which will appear, you can pick the kind of error page that should appear - a default one from our system, a typical Apache web server page or a personalized one. For the latter option, you will need to assign the URL to the page, so if you use customized pages, you need to upload the files inside your hosting account first. Another way is to use an .htaccess file located in the domain or subdomain folder with a line for every error type. The exact syntax can be found in our Knowledge Base, so you can use this feature even if you don't have any previous experience.

Custom Error Pages in Semi-dedicated Hosting

If you host your Internet sites in a semi-dedicated server account from us, you'll be able to set customized error pages for each of them easily using our in-house made Hepsia hosting CP. With a few clicks in the Hosted Domains section, you'll be able to modify the default setting from a system page to a tailor-made one for any of the four error types. All you must do is provide a link to every single file that you've uploaded before that and then save the change. If required, you'll be able to revert this modification whenever you want and in exactly the same way. If you'd like, you could use an .htaccess file as well. It has to be created/uploaded inside the domain or subdomain folder related to the website whose error pages you intend to alter and the content for such a file can be found in our Help article for this matter.