Installation and Troubleshooting in VPS Web Hosting
The upgrade includes one hour of custom work on your web server, so if you acquire any one of our virtual private servers solutions, you can take advantage of this service and have our administrators carry out different tasks that you can't do yourself or you simply have no time. They're able to install and set up any piece of third-party software for you in the event that the installation is difficult or they can troubleshoot any app that does not work efficiently for some reason. You'll be able to add the upgrade to your package as often as you desire depending on the time needed for a specific task and its complexity. Any remaining time shall remain available in your account for the future and you shall be able to see how many minutes are left inside your billing Control Panel. Our Managed Services upgrade includes half an hour of custom work on your hosting server as well, but if you require more than that, you can always add the Installation & Troubleshooting upgrade with a couple of mouse clicks through the billing area.
Installation and Troubleshooting in Dedicated Servers Hosting
You could add the upgrade to any of the dedicated servers hosting that we offer at any time that you need it. If you need some custom work from our admins immediately after your server is set up, you could acquire the upgrade during the hosting server signup procedure, or when you need something to be done later, you can add the upgrade from your billing Control Panel. The Installation & Troubleshooting service features an hour of work from our administrators on your server, so in case you face any difficulties to install a third-party software or some program gives errors and doesn't work the way it should, our specialists shall aid you in a very timely manner. If a task takes less than 60 minutes, the remaining time shall be available for future tasks and you shall be able to see it in the billing area. This upgrade is ideal in the event that you do not have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the 30 minutes custom work it features.