A 99.9% Server Uptime
The benefit of creating your own shared hosting platform is that you don’t have to be worried about compatibility issues – you set up a special set of software applications in such a way as to work with a defined set of hardware components. The final result is something a whole lot more stable and reliable, since there are less potential risks of failure. We have built our cloud hosting platform using tried and tested hardware elements along with a strongly tweaked version of SELinux so as to create a really risk–free environment for all your websites.
This is why, with all our shared services packages we offer you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
If you’d like to deliver a quality hosting service, you can hardly trust the default network configuration in a datacenter. We have built our own custom network in order to ensure the fastest possible connection speed with the outside world.
And thanks to this, regardless of which data centers you pick: our USA based data center, our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center or our Australia based data center, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid for all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done our best to lower all possible risks with our cloud hosting plans and irrespective of the fact that we provide top–class client support, there are times when the client is just not content with what we offer. Or he has to switch to a more robust hosting solution, such as a virtual private server or even a dedicated hosting server.
That’s why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you are not completely pleased, you will get your money back.
24/7 Technical Support
We have carefully chosen each single member of our 24x7 support staff to make certain that we can offer the best client support service that you can possibly get. Each one of our techs has lots of years of experience working with web hosting accounts behind his back, therefore they know very well what they are doing. What’s more, they are available to you 24x7x365 – you will be able to contact them at any time and they will respond as fast as possible.
Their average support ticket response time is just twenty minutes, while with many other hosting providers you have to wait around for days. Plus, we offer a 1–hour response time guarantee. Regardless of what happens, your questions will be answered in less than an hour.