Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • The Help Center section included in our Online Control Panel offers a selection of help articles and frequently asked questions. Aimed towards fixing any common problem that you could possibly chance upon, they are contributed by our support team of competent techs.

  • Top quality support service

  • Tutorial Video Clips

  • If you want to watch how a task is fulfilled or how a problem is taken care of, instead of just reading about it, then take a look at our compilation of how–to video tutorials. They cover various issues and will help you swiftly learn how to work with the Online Control Panel.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a 24–7–365 customer service and include a 1–hour ticket response time guarantee. Our experienced support engineers will be available to you 7 days a week and will sort out any issue that you might come across within less than 1 hour after the tech support ticket submission. In the majority of instances, an answer will be given to you within twenty minutes.