Customer Support Channels
A 1–hour Response Guarantee
Offering top quality support prompt is our main priority, so that we back up each shared services plan with a one hour ticket response warranty. When you share a ticket or post a message, our customer tech support staff will try their best to provide the most appropriate resolution for your case and to give you advice in a timely fashion.
A Top–quality Support Service
You’ll be able to email us 24x7x365 with any problem you might have connected with our solutions. Now we have techs on duty continuously to provide you with support anytime necessary. You’ll be able to the ticketing system or post an email whenever you want, alternatively you can grab the phone or use the online chat within business hours.
An Intuitive Help Section
If you need assistance while working on your online projects within the Control Panel, you could always click the Help button and pick your query in the listing of content articles that will pop up. We have also turned almost all the articles into video lessons. The listing of video clips will load if you choose the Videos option present on the top right.